How it works

Four things to do, and most owners get through all of them in an afternoon. You need an email address, your prices, and your bank details when you get to Stripe.

Open an account

An email address and a password. No card for 30 days. You are looking at your own dashboard within a minute of signing up.
Add your pitches and prices

Start with one pitch type: what it is called, how many you have, what a night costs and how many people it takes. Then the parts that keep bad bookings out: minimum stay, which days a stay may start, latest arrival time, dogs, maximum unit length, and your season dates.

Add seasonal and weekend rates on top when you are ready. Add extras such as hookup, firewood and an extra car if you charge for them.
Connect your own Stripe account

One button. If you already have Stripe, you sign in and choose the account. If not, you open one with your business details, your bank account and some identification, which takes about ten minutes.

From then on, every card payment a camper makes is charged on your account and paid out to your bank by Stripe. We never hold it.
Put the booking form on your website

Copy the snippet from your account page and paste it into your site. It works in a WordPress Custom HTML block, a Wix Embed Code element, a Squarespace Code block or a plain HTML page.

No website? Use the page we host for you and put the link wherever people find you.

The snippet, in full

Your key replaces the one below. Nothing else changes.

<!-- put this where the booking form should appear -->
<div data-pitchdesk="pk_live_9f3c2a7b"></div>
<script src="https://pitchdesk.co.uk/w.js" async></script>

Or, to open the form from a button anywhere on your site:

<a href="https://pitchdesk.co.uk/book/oak-farm"
   data-pitchdesk="pk_live_9f3c2a7b"
   data-mode="panel">Check availability</a>
<script src="https://pitchdesk.co.uk/w.js" async></script>

The key is safe to publish

It reads your availability and starts a booking. It cannot see your bookings or your settings, so it is fine in a public page.

What happens when a booking comes in

Taking a deposit with the balance collected automatically, which is how most sites run it.

When	What happens	Who
They pick the nights	Availability, minimum stays and arrival day rules are checked against your calendar as they choose.	The booking form
At the payment page	The pitch is held for 20 minutes so nobody else can take it while they find their card.	PitchDesk
They pay the deposit	The card is charged on your Stripe account. The money is yours immediately and Stripe pays it into your bank on their normal schedule.	Stripe
Straight afterwards	A confirmation email goes to the camper in your site name, with the reference, the nights, what they paid, what is left and your arrival instructions. You get one too.	PitchDesk
The days in between	The booking is in your calendar. The camper has their own page where they can see everything they booked.	Both of you
The day you chose	The balance is taken from the same card automatically. If it fails, the camper is emailed a link to pay and you can see the reason on the booking.	PitchDesk
Arrival day	You have a list of who is coming, with vehicle registrations and unit details if you asked for them.	You

What to have ready

None of this is urgent. You can put your pitches and prices in first and connect Stripe on the day you want to go live.

Your prices for a night, and any seasonal differences
How many pitches of each kind you have
Your season dates and any minimum stays
Your cancellation policy, in your own words
Your arrival and departure times
Bank details and identification, for Stripe
Access to edit your website, if you have one

If you are moving from another system

Send us the bookings you already hold as a spreadsheet during the trial and we will help you load them, so your calendar is right from the first day the form goes live. Keep the old system running until you are satisfied. Nothing here asks you to switch anything off on a particular date.

What it costs

£7.99 a month

£95.88 a year. Unlimited pitches, unlimited bookings, no commission, no setup fee.

Start free for 30 days

No card to start.

Stripe's fee is separate

1.4% and 20p on a UK card, paid by you to Stripe from your own account. All of the numbers are on the pricing page.

Questions

How long does setting up actually take?

A small site with one pitch type and one price is about twenty minutes, plus ten for Stripe. A park with several types, seasonal rates and extras is an afternoon, mostly spent deciding what your rules are.

Can I try it without connecting Stripe?

Yes. Everything except taking a real payment works without it. Connect Stripe when you want to go live.

Will my website designer need to do it?

Almost never. If you can add a paragraph to your website, you can paste the snippet. Send them this page if you would rather they did it.

What if I change my prices mid season?

Change them and the form uses the new ones from that moment. Bookings already taken keep the price they were made at.

Can I take a booking myself over the phone?

Yes, from your dashboard, and it sits in the same calendar so the online form knows those nights are gone.

The whole thing is an afternoon

30 days free with no card. Put your real pitches in and take a test booking through the form before you decide.

£7.99 a month

£95.88 a year. Any number of pitches. No commission on anything you take.

Start free for 30 days See the price

No card to start. Cancel from your own settings page.